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Automated Performance Analysis for SAP Solutions and Operations
Tidal™ Horizon™ for SAP®
Tidal Horizon™ compliments the performance monitoring capabilities of SAP Solution Manager by providing out-of-the-box best practices and guidance procedures for automating the analysis and management of SAP operations. With Tidal Horizon™ for SAP, SAP users can automate complex and routine tasks, performance management tasks and optimize resources required for system-sustaining efforts. Tidal Horizon™ for SAP can increase the efficiency of SAP administration and operations; thereby, accelerating the goal of achieving operational excellence. This allows SLAs to be exceeded and staff to be refocused on new business initiatives, resulting in significant cost reductions.
Key Benefits
- The complexity of managing a large SAP installation will be dramatically reduced
- Detailed performance data will be automatically collected and organized
- Basis staff and other high value added resources will have more time to be proactive versus reactive
- Problems will be analyzed consistently in real-time using best practices across the entire SAP infrastructure
- All problems will automatically be traced back to the technical layer in which they occurred (J2EE layer, ABAP layer, database layer, or network / OS layer)
- Mean Time To Resolution (MTTR) of problems will decrease significantly
Key Features
- Includes embedded SAP best practice analysis and guidance procedures to instantly explain the source of any given problem
- Delivers advanced analysis and resolution reports, with embedded SLA and business impact analysis
- Provides 24x7x365 proactive management, analyzing individual applications and transactions
- Notifies administrators with Intelligent Alerts, instantly identifying and preventing bottlenecks
- Conducts deep database analysis of SQL Server, Oracle, and DB2 on multiple platforms including z/OS
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